Need a car while yours is off the road?
If your vehicle has been damaged in an accident, being without transport can disrupt work, school and everyday life. Tell us what happened and we’ll help you understand the replacement-car options that may be available.
A simpler way to move forward.
Start with the accident
Tell us when the accident happened, whether your vehicle is driveable and what you know about fault.
We review the situation
The team checks the details, your location and the type of replacement transport you may need.
Understand the arrangement
If an option is suitable, the responsible provider explains availability, eligibility and terms before you proceed.
Useful to know.
Do I need to know who was at fault?
No. If you are unsure, select “Unsure” on the enquiry form and provide what you know.
Is a replacement car guaranteed?
No. Eligibility and availability depend on the circumstances and are confirmed after review.
Does Back On The Road provide the vehicle?
Back On The Road helps with the enquiry and next steps. Where a service is suitable, the responsible service provider will explain its role and terms.