News & accident guides
Useful information for getting back on the road.
The News section is being set up as the ongoing content engine for Back On The Road — accident guidance, replacement-car information, repair education and practical claim topics.
Accident help
What to do after a car accident
A practical checklist covering immediate safety, information to collect, vehicle driveability and the next steps for repairs and transport.
Replacement cars
Can I get a replacement car after an accident?
Understand what can affect replacement-vehicle eligibility and what information is useful when you make an enquiry.
Repairs
Your car is being repaired: what should you organise next?
What to organise while your vehicle is off the road, including repair timelines, key contacts and transport planning.
Need help with your own accident?
Articles can help you understand the process, but your circumstances may be different. Tell us what happened and what assistance you need.